Delete your Sahyatri account
You can delete your account and personal data at any time.
In the app (instant)
- Open Sahyatri and sign in.
- Go to the Profile tab.
- Tap Delete account and confirm.
Without the app
Email enlivionhelp@gmail.com from the address registered to your account with the subject “Delete my Sahyatri account”. We will confirm and complete the deletion within 7 days.
What is deleted
- Your name, email address, phone number and password / Google / Apple sign-in link
- Your vehicles and pickup points
- Your chat messages and notifications
- Your pool and community memberships (pool admin duties pass to another member)
- All active sessions on every device
What is kept
Past rides you took part in stay in other members’ ride and settlement history, shown as “Deleted user” and no longer linked to your identity, so their rotation and cost records stay correct. A chat message that was reported for abuse is kept until the report has been reviewed. Nothing else is retained.